The End of Vanity Metrics: Why Measurement and Business Impact Are Defining Modern PR

Most people in PR can remember the first time they felt uneasy presenting a results…

Chatbots, Customer Experience and the Human Element: When Automation Helps and When It Hurts

There’s a moment most of us have come to recognise when we interact with a…

Crisis Communication in the Age of Permanence: Why the ‘Golden Hour’ Is No Longer Enough

If you’ve worked in communications long enough, you know that most crises don’t arrive when…

The Rise of the Integrated Communications Partner: Are Standalone PR Mandates Fading?

For many of us who have spent years inside agency conference rooms and client war…

Sustainability as a Growth Metric ; Not Just a Reporting Line

For a long time, sustainability sat safely on the sidelines of business conversations. It lived…

The Evolution of Search — From Keywords to Intent Signals

There was a time when search felt almost mechanical. You typed something in, the engine…

Retainers, Projects or Performance Fees? How PR Pricing Models Are Being Rewritten

If you ask most agency leaders when pricing conversations started to feel uncomfortable, they’ll probably…

From Media Relations to Reputation Ecosystems: How PR Mandates Are Expanding in 2026

Anyone who has spent time in public relations long enough remembers when the job felt…

The Attention Economy After Saturation : Quality Over Quantity

or years, most of us in social media didn’t really question the playbook. If reach…

The Rise of Community-Led Brands: From Fan Base to Revenue Engine

For years, brands convinced themselves that having a large following meant having a community. The…

How Generative AI Is Transforming Creative Workflows — Without Replacing Humans

If you work in an agency today, you don’t need a panel discussion to tell…

Creativity in the Age of Algorithms: What Still Matters

There’s a quiet irony in the way we talk about creativity today. We’ve never had…

The Real Cost of Chasing Every New Platform

Every few months, the same pattern repeats itself. A new platform starts gaining traction, screenshots…

Marketing Isn’t Failing, Outdated Metrics Are

Somewhere along the way, marketing became the easiest function to blame. When growth slows, when…

Are Specialist Agencies Replacing Full-Service Models?

A few years ago, if a brand said they were looking for a “full-service agency,”…

RSPL Group’s Ghadi Detergent Celebrates India’s Everyday Moments with its new Campaign film, ‘Anokhe Desh Ke Anokhe Mael’

RSPL Group’s flagship brand, Ghadi Detergent, has unveiled its new campaign film, titled ‘Anokhe Desh ke Anokhe Mael.’  The…

Why Talent Retention Is the Biggest Creative Challenge for Agencies

For a long time, agencies believed that growth was about scale — more clients, more…

How Indian Agencies Are Redefining Value Beyond Billable Hours

How Indian Agencies Are Redefining Value Beyond Billable Hours I didn’t start my career thinking…

The Blurring Lines Between PR, Content and Influencer Marketing

Sometimes I wonder how marketing became this messy—and yet, more exciting than ever. A decade…

PR Beyond Coverage: Measuring Reputation in the Digital Age

I still remember a time when PR reporting felt oddly satisfying. You’d open a deck,…